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Please enter your email address, Ticket Mask ID and message to attach to the upload.
User Email
Entering a valid email address
This is the email address you used to open your ticket with. If your password is not accepted for this email address you will need to do a password reset before being able to upload your file.
Ticket ID
Entering a Ticket Number
You will find the Ticket ID in the subject line of your email that was used in communication with support. It is formed as per this example ABC-123-45678. You do not need to enter the # from the begining.
AES Encrypt uploaded file
AES Encrypt the uploaded file.
No
Yes
Notes
Notes to be associated.
This is a small note to accompany your upload and will be attached to your support download at the top of the ticket. Please use this to help support understand why the file was uploaded.
